Shipping policy

Thank you for shopping with Ranch Legacy. We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.
  • Orders are processed Monday through Friday, excluding U.S. federal holidays.
  • During periods of high demand, processing times may be slightly longer.

Shipping Methods & Delivery Times

Estimated delivery times within the United States are:

  • Standard Shipping: 5–10 business days
  • Express Shipping: Available at checkout for eligible orders and destinations.

Delivery estimates begin after your order has been processed and shipped. Actual delivery times may vary depending on the shipping carrier and destination.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address, shipping method, and order details.

We may occasionally offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number.

Please allow up to 24–48 hours for tracking information to become available.

Shipping Address

Please verify that your shipping address is accurate before placing your order.

Ranch Legacy is not responsible for orders shipped to incorrect addresses provided by the customer. Additional shipping charges may apply if a package must be re-shipped.

Delivery Delays

While we work hard to ensure timely delivery, delays may occur due to circumstances beyond our control, including:

  • Weather conditions
  • Carrier delays
  • High shipping volumes
  • Natural disasters
  • Other unforeseen events

We appreciate your patience should these situations arise.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, Ranch Legacy is not responsible for lost or stolen packages.

If you experience this issue, please contact the shipping carrier first. If you need additional assistance, our customer support team will be happy to help.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • Photos of the damaged item
  • Photos of the shipping box and packaging

We will review your request and work to resolve the issue as quickly as possible.

International Shipping

International shipping may be available to select countries.

Customers are responsible for any applicable customs duties, import taxes, or other fees charged by their local authorities.

Contact Us

If you have any questions about shipping, please contact us:

Ranch Legacy

Email: support@ranchlegacy.com

Our customer support team typically responds within 24–48 business hours.