Shipping Policy

Thank you for shopping with Ranch Legacy. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully verified.

Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.

During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times within the United States are:

Standard Shipping: 5–10 business days
Expedited Shipping: Available at checkout (where offered)

Delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your shipping address, selected shipping method, and order details.

From time to time, Ranch Legacy may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take up to 24–48 hours to become active after shipment.

Shipping Carriers

We work with trusted shipping carriers to ensure reliable delivery. Carrier selection may vary depending on your location and the shipping method chosen.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Ranch Legacy is not responsible for delays, lost shipments, or additional shipping costs resulting from incorrect or incomplete address information provided during checkout.

Delivery Delays

While we strive to meet estimated delivery times, delays may occur due to circumstances beyond our control, including:

Severe weather
High shipping volumes
Carrier delays
Customs inspections (for international shipments, if offered)
Natural disasters or other unforeseen events

Lost or Stolen Packages

If your package is marked as delivered but cannot be located, please:

Verify the shipping address provided
Check around your delivery location
Contact household members or neighbors
Contact the shipping carrier directly

If you still need assistance, please contact our customer support team.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

Your order number
Photos of the damaged item
Photos of the shipping box and packaging

We will review your claim and work toward an appropriate resolution.

International Shipping

International shipping may be available for select destinations.

Customers are responsible for any applicable customs duties, import taxes, fees, or other charges imposed by their country.

Contact Us

If you have any questions regarding shipping, please contact us:

Ranch Legacy

Email: support@ranchlegacy.com

We typically respond within 24–48 business hours.